Privacy Policy
Who We Are
FOB makes precision arrow fletchings for archers who demand performance, consistency, and reliability in the field. This Privacy Policy explains how we collect, use, and protect your information when you shop with us.
What We Collect
When you place an order, we collect the information necessary to process and fulfill it — including your name, shipping address, email address, and payment details. Payment information is processed securely through Squarespace Commerce and its payment partners; we do not store your full card number on our servers.
We may also collect non-personal information automatically, such as browser type, pages visited, and general location data, to help us understand how our site is being used.
How We Use Your Information
We use your information to:
Process and ship your orders
Send order confirmations and shipping updates
Respond to questions or customer service requests
Improve our website and product offerings
We do not sell, rent, or trade your personal information to third parties. Ever.
Payment Processing
All transactions are processed through Squarespace Commerce's secure checkout. Squarespace is PCI-DSS compliant, meaning your payment data is handled according to industry-standard security protocols. You can review Squarespace's privacy practices at squarespace.com.
Cookies
Our site uses cookies to support basic functionality, remember your cart, and gather anonymous analytics. You can disable cookies in your browser settings, though some features may not function as expected.
Data Retention
We retain your order information as long as necessary to fulfill purchases, comply with legal obligations, and resolve disputes.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. To make a request, contact us at [your email address].
Third-Party Links
Our site may link to external content or partners. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Changes to This Policy
We may update this policy from time to time. When we do, we'll revise the date at the top of this page. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.
Contact
Questions about this policy? Reach us at: contact@fobarchery.com